Last Updated: 20 September 2025
This Privacy Policy describes how Fluttertop ("we," "us," or "our") collects, uses, and discloses information from users of the Meal Amour mobile application (the "App").
We collect information to provide and improve our services to you. The types of information we collect include:
a. Personal Information You Provide:
Account Information: When you create an account, we may collect your name, email address, phone number, and a password.
Profile Information: You may choose to provide additional information for your profile, such as your delivery address, payment information, and dietary preferences.
Order Information: We collect details of your orders, including the items purchased, date and time of the order, and the delivery address.
Communications: When you communicate with us through the App or email, we collect the content of those communications.
b. Information Collected Automatically:
Location Information: With your permission, we may collect precise or approximate location information from your mobile device to facilitate order delivery. You can disable this at any time through your device settings.
Device Information: We collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.
Usage Information: We collect information about your interactions with the App, such as the pages or screens you view, the features you use, and the time and duration of your activity.
Log Data: Our servers automatically record information when you use the App, including your IP address, access times, and app crashes.
We use the information we collect for various purposes, including:
To Provide and Improve Our Services:
To process and fulfill your food orders.
To deliver your food to the correct address.
To personalize your experience and show you restaurants and dishes you might like.
To improve the App's functionality and user interface.
For Communication:
To send you order updates and delivery notifications.
To respond to your inquiries and support requests.
To send you promotional offers and updates about our services (with your consent, where required).
For Safety and Security:
To verify your identity.
To detect and prevent fraud and other illegal activities.
To ensure the safety of our users and delivery partners.
For Analytics and Research:
To analyze user behavior and trends.
To conduct research and development to improve our products and services.
We do not sell or rent your personal information to third parties. We may share your information with the following parties for the purposes described above:
Restaurant Partners: We share your order details (e.g., items, delivery address) with the restaurants to enable them to prepare your food.
Delivery Partners: We share your name, phone number, and delivery address with our delivery partners to enable them to deliver your order.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, cloud hosting providers, and analytics providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Compliance: We may disclose your information if required to do so by law, in response to a valid legal request (e.g., a subpoena or court order), or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
You have certain rights regarding your personal information:
Access and Correction: You can access and update your account information at any time through the App.
Location Information: You can control our collection of location information through your device settings. Disabling this feature may affect the functionality of the App.
Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
Data Deletion: You may request the deletion of your account and associated personal information by contacting us at [Your Support Email Address].
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@fluttertop.com